Welcome to Havenwood Dahlias.

These Terms of Service outline the rules and guidelines for using our website and purchasing from our shop.

By accessing this website, you agree to these terms in full. If you do not agree with any part of these terms, please do not use our website.

Shipping

We currently ship within the contiguous United States only (excluding Alaska and Hawaii).

Orders are shipped via standard shipping unless an expedited option is selected at checkout. Please note that expedited shipping is chosen at the buyer’s discretion and risk, particularly when ordering during cooler seasons.

Havenwood Dahlias is not responsible for damage due to premature shipping in unsafe weather conditions.

Due to order volume, we are unable to combine multiple orders or adjust shipping costs once orders are placed.

Seasonal Shipping Disclaimer

Dahlia tubers are sensitive to freezing temperatures. To ensure the highest quality upon arrival, orders will begin shipping only after the risk of frost has passed in your region.

Our general shipping window begins in April, though timing may vary slightly depending on weather conditions.

Sales Policy

We stand behind the quality of our tubers and take great care in preparing each order.

If you experience any issues with your order, please contact us at havenwooddahlias@gmail.com, and we will gladly assist you.

Privacy Policy

Your privacy matters to us. Any personal information you provide is used solely for order processing and communication related to your purchase.

We do not sell, trade, or share your personal information with third parties without your consent.

Payment

All payments are processed securely through our website provider and payment processors. Havenwood Dahlias does not store or have access to your payment details.

Order Limits

Certain items may be limited to one per household to ensure fairness and availability. Orders exceeding these limits may be adjusted or refunded at our discretion.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Contact Us

For any questions regarding your order or these terms, please reach out to us at:

havenwooddahlias@gmail.com